Welcome

West London Retail Skills Hub is here to support London's thriving retail and hospitality sectors.

Whether you’re looking for help and support finding a job, looking to take your career to the next level, or a business owner looking to grow or develop your staff, we can help.

Get in touch with us by email or call 07833 095 241

Retail & Hospitality Skills – Specialist Courses

Our specialist Retail and Hospitality Skills courses are an easy and effective way to add to your skillset and CV. Perfect for CPD, they cover a broad range of topics from sales to conflict resolution.

Taught by experts, the sessions take place in-person at West London Retail Skills Hub and can help you take the next steps in your career – whether it’s a promotion you’re looking for, or working in retail for the first time.

Find Out More

Take a look at our jobs board…

Take a look at our Jobs Board, with vacancies in retail and hospitality from across West London posted frequently!
If you’d like help with your CV/application, just let us know when you enter your details and we’ll be happy to help!

Visit our jobs board

“West London Retail Skills Hub supplied reliable, well-prepared candidates across four M&S stores. The quality of candidates and the speed of delivery were outstanding, and the employability training made a real difference. We look forward to continuing to work together.”
Dan, Marks & Spencer

“I applied for several roles and faced rejections, but West London Retail Skills Hub provided encouragement and amazing support. I’m so grateful to the staff for helping me through this journey. Without their training, interview coaching, and motivation, I wouldn’t be working at M&S today.”
Douglas, secured a job through West London Retail Skills Hub

“We partnered with West London Retail Skills Hub for staffing support and quickly filled five retail positions with talented professionals trained in customer service, sales techniques, and visual merchandising. Thanks to the Hub, SugarSin is ready to sweeten every moment for Westfield shoppers.”
SugarSin

“I discovered West London Retail Skills Hub through an event in October. The team supported me with a CV review, and then I enrolled onto their Retail Merchandising and Visual Marketing course, which was a fantastic experience! Thanks to the tutors, I am now working at one of the UK’s most quintessentially British retail brands.”
Esther, secured a job through West London Retail Skills Hub

“My family moved to London in June 2025. Starting over was exciting but challenging. Looking for guidance, I found the West London Retail Skills Hub. Two weeks later, I got offered a job at M&S – the team didn’t just help me with my CV and interview skills; they believed in me, supported me, and gave me the tools to succeed.”
Rasika, secured a job through West London Retail Skills Hub