Have you ever straightened a beauty display? Looking for a career glow up? Got an eye for detail sharper than a winged eyeliner? Look no further… This is a remote full-time role with the expectation of travelling to a set of stores within your area. You may be required to travel outside of your region when stores launch to support teams across the UK.

Compliance and Standards:

• Achieve coverage targets by working across the defined set of stores, assessing store standards and compliance, and proactively problem-solving.
• Ensure the merchandisers within your stores fulfil the client brief, including product placement, planogram compliance and point of sale implementation.
• Ensure the merchandisers within your stores know and implement best stock management practices, including stock counts where necessary.
• Maintain good health and safety practices, as prescribed by the company, client and/or the retail outlet.
• Provide detailed, accurate written feedback and clear and high-quality photographs for each store.

Coaching and Training:

• Induct and train new merchandisers recruited to work within the retailer, auditing and assessing to confirm knowledge.
• Coach, train, and assess merchandisers on the brand/client merchandising standards and processes and procedures to ensure effective delivery across your defined area.
• Supporting the identification of skills gaps, escalating where necessary, and supporting the resulting upskilling initiatives.
• Identify any personnel and/or performance issues with the merchandisers, provide feedback to the Client Services team, ensure follow-up, and assist in gaining resolution (i.e. upskilling, etc).
• Build and maintain good working relationships with the client, retailer and in-store colleagues.
• Regularly engage with the client liaison, ensuring up-to-date knowledge, practices, processes and procedures.

What makes you excellent:

• Happy to travel across the defined area, and occasionally across the UK.
• A full UK driving license and access to a car that can be used for business purposes is desired
• Experience of, or a passion for, merchandising, retail and/or customer service
• Experience training or coaching colleagues 
• Excellent communication and interpersonal skills
• Thrive in having ownership of your own work within set time frames, using your own initiative to find solutions
• Take pride in delivering great standards and service for our clients, leading by example
• Target driven
• Strong organisational skills and able to work at a fast pace
• Are confident using a company tablet to download briefs, take photos and answer questions about your tasks

Applications will be reviewed on receipt; shortlisted candidates will be contacted for an interview.

What makes us excellent:

• eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times’ UK Best Employers 2025 list, celebrating our commitment to a supportive and empowering workplace!
• We are one of the UK’s largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. We have a great reputation of delivering exceptional service to ensure our customers succeed in retail.
• People are our business, so we work hard to ensure they are supported, rewarded, and valued. 
• On top of that, we offer:
• Immediate access for you and your family to GroceryAid
• Unlimited refer-a-friend scheme
• Access to eXPD8 Rewards, where we offer regular competitions and incentive plans
• Full induction and training provided with access to over 500 learning resources

Equal opportunities

We are proud to be a Disability Confident Leader and a fully inclusive employer. If you require any adjustments to be made throughout the application process, please contact the recruiter listed on the vacancy or the team at recruitmentteam@expd8.co.uk.