TEMPUR Sealy Inc. is the world’s leading premium mattress and pillow company.

We are an omni-channel company and growing strongly. We sell unique, innovative products to many leading retailer chains as well as independent stores.

We have a successful online business and 10 stores, including flagship stores at Bluewater, Milton Keynes, Westfield Stratford and Westfield’s White City shopping centres.

What you will do

• Welcome customers and provide friendly, professional service.
• Identify customer needs and recommend suitable TEMPUR products.
• Explain product features, benefits and differences clearly.
• Demonstrate products and support customers in making purchasing decisions.
• Process sales and customer orders accurately.
• Maintain attractive, tidy and well-presented product displays.
• Keep up to date with products, promotions and offers.
• Work towards individual and store sales targets.
• Handle customer questions and resolve basic enquiries.
• Support stock checks, deliveries and general store duties.
• Work collaboratively with colleagues to provide an excellent customer experience.

Who you are:

• Friendly, confident and approachable
• Strong communication and customer service skills
• Positive, professional attitude
• Sales-focused and comfortable approaching customers
• Reliable and a good team player
• Willing to learn about products and their benefits

A Rewarding Environment

• Private Medical Insurance
• 25 days’ annual leave + an additional day off for your birthday
• Employee Assistance Programme + free counselling sessions
• Eye Care Voucher (for office & logistics staff)
• Competitive salaries
• Long service awards
• Career progression opportunities
• Training and development
• Pension contributions
• Life insurance
• Corporate discount scheme
• Staff initiatives (e.g. Employee of the Quarter, job swap, & offsite day.)

When applying, include:

• An up‑to‑date CV
• A covering note explaining your motivation for applying for this role and why you are the perfect candidate for this opportunity.
• Licenses and Certificates
• Supporting Documents and URLs
• Right to work documents

Important information:

• Applications will be reviewed on receipt.
• In accordance with Home Office guidance, successful candidates will be required to provide evidence of their Right to Work in the UK before commencing employment.
• Please note that this role is not eligible for sponsorship under the Skilled Worker route. Candidates must therefore have the Right to Work in the UK without requiring sponsorship from TEMPUR UK.
• Our in-store recruitment team will review completed online applications. We will contact candidates whose applications most closely match the job criteria to arrange a telephone or video interview, giving us the opportunity to learn more about you. Successful candidates may then progress to an in-store assessment.

Equal opportunities

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met and to provide a fair and transparent assessment process.