Established in 1977, King Living is a family-owned Australian furniture designer, manufacturer and retailer. Innovation, quality, design and comfort are the foundations of our award-winning sofas, loved by Australians and around the world.

Core Responsibilities

Sales & Customer Service

• Establish and build customer relationships whilst delivering a high level of customer service, face-to-face or over the phone.
• Provide a holistic sales approach to all customers, including Online, Trade & Commercial, King Care, Despatch, and Customer Service.
• Assist customers with their purchasing decisions by identifying their needs and suggesting suitable options.
• Follow up on orders and enquiries to convert quotes, ensuring correct details and pricing are entered into the SAP Portal.
• Work cohesively with the team to achieve set sales targets and maximise campaign sales.
• Advise Trade Clients of the application process and procedure.
• Ensure all Training Modules and daily communications are read and acknowledged.

Brand

• Maintain all areas in the showroom by keeping it clean and tidy at all times, in line with Centre of Excellence expectations. • Ensure all furniture is displayed perfectly and POS signs are correct as outlined in the Brand/VM guide.

Team Player

• Promote a positive work environment and adhere to all Company Procedures and Policies.
• Be punctual and responsible for your rostered shift.
• Be available for regular weekend work to support the showroom during peak trade periods.
• Assist the Showroom Manager and Assistant Manager with any other duties as requested.

Physical Requirements

• Standing for long periods, demonstrating products, and lifting up to 10 kg.
• Moving furniture around the store and climbing step ladders.

Your Capabilities:

• Experience working with textiles or Interior Design with a keen eye for detail.
• Confident communication skills and excellent professional presentation.
• Ability to learn quickly, pick up on customer cues, and remain results-focused.
• Minimum intermediate computer skills, including data entry.
• A team player who is flexible and adaptable to assist the greater team.

Your Top Skills:

• A customer-centric approach with the capability to fulfil customer requirements
• Proven sales skills with the ability to meet and exceed set sales targets
• Professional communication in all interactions with internal and external stakeholders
• Attention to detail in maintaining accurate order information in the SAP portal
• Showroom Manager and Team
• Customer Service & Despatch Teams
• External suppliers & Trade Clients
• Collaborative approach to working within a team to achieve set targets

You work mostly with:

• Showroom Manager and Team
• Customer Service & Despatch Teams
• External suppliers & Trade Clients

What we offer

• Competitive compensation package
• Attractive commission scheme

Additional Information

• Applications will be reviewed on an ongoing basis, and the vacancy may close early if a suitable candidate is appointed.
• The closing date is provided as a guide only.
• This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties, or responsibilities required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.

Equal opportunities

The Company is an equal opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, colour, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.