Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune designs and makes pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we’re perhaps most known for our kitchens – with heirloom-worthy dressers not far behind. Neptune’s trademark ‘look’ is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We’re also respected for our commitment to craft and quality. Put simply, we make things we’re proud of, and that are designed to last a lifetime. As we continue to grow, we are looking for a new Kitchen Designer to work with our driven and enthusiastic Fulham store team. Our designers are interior and kitchen specialists who use their in-depth product and technical knowledge to create exciting designs for Kitchens, bedrooms and all rooms in between.

What you will do:

• Arrange in-store consultations and home visits to find out all the requirements
• Create, present and exchange thoughts on innovative design schemes
• Inspire, excite and support our customers from design concept to installation or delivery
• Update and maintain accurate customer records using a number of software packages
• Manage multiple projects, ensuring seamless communication and coordination throughout
• Actively contribute to the growth and development of the store

What we’re looking for:

• Designing a kitchen is like throwing a party, you want to create the mood, get the ingredients right, make sure there is a flow of people and room to prepare space to dine, drink and dance.
• Our designers think about how it will be used and who will be using it. Whether it’s the dream of a reluctant gourmet or a budding chef, or for a hungry family of four, we design to reflect these differing requirements.
• You’ll ideally have a design-related qualification and a passion for interiors, and you’ll also bring confidence in using design software such as AutoCAD and Microsoft packages.
• You’ll also have exceptional communication and organisational skills, be highly proactive, with a detail-oriented mindset and a flair for creativity.
• Our stores are open 7 days a week, so it’s important that you have the flexibility to work during the week and at weekends.
• You’ll also need a full UK driving license and the ability to travel to customers’ homes.

When applying, include

• An up‑to‑date CV
• A covering note: Briefly describe your suitability for this role.

Applications will be reviewed on receipt; shortlisted candidates will be contacted for an interview.

Benefits

At Neptune, we value our employees for always going above and beyond; we reward them by offering more than just a competitive salary:

• Generous Holiday Allowance
• Life Assurance
• Enhanced maternity and paternity leave
• Cycle to work scheme
• Generous new item and outlet discounts
• Competitive salary
• Perkbox: Wellbeing Hub and Retail Discounts Portal
• Your birthday day off
• Day off if you become a Grandparent
• A week off to celebrate a life event
• Refer a friend scheme
• Long service holiday allowance increase
• Training Workshops

Additional information

Only shortlisted candidates will be contacted. Please ensure your CV and cover letter highlight relevant experience and passion for premium retail and customer service.

The closing date is provided as a guide only. Applications will be reviewed on an ongoing basis, and the vacancy may close early if a suitable candidate is appointed.

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.

Equal opportunities

We are a growing business that encourages our people to grow with us. Neptune’s goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone’s voices are heard.