Chisholm Hunter is one of the UK’s multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family-run business passionate about our exquisite products and experts at delivering a high-end, luxury customer experience that is ‘A Cut Above’.

At the heart of everything we do are our HEART values – Honesty, Excellence, Accountability, Respect, and Teamwork. These guide how we work with our clients, colleagues, and communities.

What you’ll be doing:

We are looking for passionate and driven Sales Professionals who embody these values and are eager to create lasting memories for our clients.

• Creating Lasting Impressions: Welcome clients with warmth, professionalism, and a genuine passion for jewellery. Create a welcoming and luxurious atmosphere that reflects the essence of our brand.
• Sales Excellence: Meet and exceed sales targets while maintaining a consultative selling approach. Utilise your expertise to upsell and cross-sell complementary products, enhancing the overall shopping experience.
• Personalised Service: Build strong relationships with clients, understanding their preferences, and providing personalised recommendations. Assist in selecting the perfect piece for special occasions, ensuring a memorable experience for every client.
• Visual Merchandising: Collaborate with the team to create stunning displays that captivate clients and highlight our jewellery collections. Ensure the store is consistently immaculate and visually appealing.
• Product Expertise: Develop an in-depth knowledge of our jewellery collections, including gemstones, metals, and craftsmanship techniques. Educate clients on the unique characteristics of each piece to help them make informed purchase decisions.

Skills & Attributes:

• Previous retail sales experience, preferably in luxury goods or jewellery.
• Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous)
• Excellent interpersonal skills with the ability to engage and connect with clients.
• Strong sales acumen and a track record of meeting or exceeding targets.
• Flexibility with regard to working hours

What we offer

• Advance your career within our expanding company, where over 80% of our current managers were promoted from within and started their career in non-managerial roles.
• Enjoy a competitive salary (negotiable based on experience) and industry leading bonus package
• Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
• 29 days of annual leave, increasing to 30 days after 1 year
• Private Healthcare for Managers, Health Cash Plan with high street store discount perks, and Enhanced Maternity Leave
• Long service awards starting at 5 years
• Be part of a renowned, family-owned jewellery brand with a rich heritage and a commitment to further growth, where feedback on ideas is embraced
• Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we sponsor colleagues’ professional development. We pay for colleagues to complete their industry JET qualification – and reward them when they pass!

Additional Information

• Applications will be reviewed on receipt; only shortlisted candidates will be contacted for an interview.
• The closing date is provided as a guide only. Applications will be reviewed on an ongoing basis, and the vacancy may close early if a suitable candidate is appointed.
• This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties, or responsibilities required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.

Equal opportunities

CHISHOLM HUNTER is an equal opportunity employer. We welcome applications from everyone and value diversity – people of all backgrounds are encouraged to apply.