Vacancies
StretchLAB

Part Time Studio Receptionist – STRETCHLAB

Location: Westfield London
Job type: Permanent
Up to £13 p/h
Posted: 18/11/2025
Deadline: 31/01/2026
Reference: RSH191125-1

StretchLAB is a chain of boutique studios that specialises in 1-on-1 Assisted Stretching. The receptionist is the first point of contact for our clientele. You are responsible for maintaining a high level of customer service, enhancing the customer experience, monitoring studio standards and supporting studio management and the wider team.

At StretchLAB, we believe everyone deserves to move through life feeling their best. Across our studios, our expert Stretchologists deliver one-on-one assisted stretching sessions designed just for you. Because no two bodies (or goals) are the same. 

What you’ll do

Our ideal applicant is Proactive, reliable, enthusiastic, professional, and, of course, has an interest in health and fitness.

  • Ensure the best possible experience for each client, greeting & rebooking clients wherever possible
  • Stay on top of the days appointments, coordinating Stretchologists and clients alike
  • Promote our various services, packages and memberships
  • Support the studio with maintenance, cleanliness and administration
  • Support the Studio Manager to deliver StretchLAB worthy customer service and environment

What you’ll bring:

  • Experience working in the hospitality, health and beauty industry or fitness environment
  • Tried and tested when delivering premium customer service in person, over the phone and by email
  • Experience in managing bookings and reservations
  • Knowledge of using MindBody
  • Able to work occasional weekends. 

We offer:

  • Access to 8-hour shifts across our London studios
  • Discounted Stretch Sessions for yourself and family
  • Company social events  

Applications will be reviewed on receipt; shortlisted candidates will be contacted for an interview.

Equal opportunities

StretchLAB is an equal opportunity employer. We welcome applications from everyone and value diversity – people of all backgrounds are encouraged to apply.

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