PURESEOUL is the UK’s No.1 rated K-Beauty specialist retailer, working directly with some of Korea’s top beauty brands to offer a wide range of Skincare, makeup, hair and body products online and via our offline stores.

As a Retail Shop Assistant at our new Westfield London store, you will be at the forefront of our brand, engaging with customers and ensuring a positive shopping experience. Your role will involve providing product knowledge, assisting with customer inquiries, maintaining visual merchandising standards, and supporting the overall operations of our retail space.

Full-time is preferred,but some Part-time positions are also available.

Main Duties and Responsibilities

• Customer Service: Greet and assist customers in a friendly and knowledgeable manner, offering product recommendations and guidance to enhance their shopping experience.
• Product Knowledge: Stay informed about our latest beauty products, skincare routines, and makeup trends to communicate features and benefits to customers effectively.
• Checkout: Process customer transactions accurately and efficiently, handling card payments, and maintaining a secure and organised register.
• Inventory Management: Assist in managing stock levels, restocking shelves, and conducting regular inventory checks to prevent stockouts or overstock situations.
• Visual Merchandising: Ensure the retail space is visually appealing by arranging and organising products according to brand standards, updating displays, and highlighting promotions.
• Receiving and sorting: Assist your team with safely taking delivery of restocks and supplies.

WHO WE’RE LOOKING FOR

We are looking for a confident and friendly team member who is passionate about the Korean beauty industry.

• Love to work as part of a close-knit team with strong interpersonal skills
• Passion and existing knowledge of the Korean beauty industry
• Previous retail experience, preferably in beauty or skincare.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Retail/sales experience – 1 year (preferred)

JOB PERKS & BENEFITS

• Comfy and casual dress code
• Company events, parties and team dinner nights
• Opportunities to be involved in product testing and curation
• Employee discounts across our online and offline stores.

Application Details

• Attach a cover letter, or tell us here why you want to join our team.
• You MUST have strong knowledge of Korean beauty products.
• Tell us about your favourite K-beauty brands/products and why.
• Please specify the days of the week you are available to work, and your preferred schedule (e.g full-time, 3 days a week, etc.)