At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off-cuts and forever transformed the future of footwear.  

Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot™ and Clarks Wallabee™. And every pair we design today uses the same ground-breaking combination of invention and craftsmanship that started it all.  

Progress is woven into our DNA. Whether we’re pioneering cutting-edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we’re always striding forward. 

What you will do:

• Support the achievement of key store KPI’s by delivering sales at target levels set by the store Management team.
• Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
• Maintain the sales floor and back-of-house areas to uphold high brand and retail standards.
• Put stock away in the correct locations, maintaining good order and keeping stockroom aisles clear.
• Follow Health and Safety procedures at all times as delivered in training.
• Represent the Clarks brand at all times.
• Follow cash and stock security procedures in accordance with Company standards.
• Comply with company and legal requirements.
• Regularly review own performance and maintain a personal development plan.
• Achieve required performance standards on KPIs such as sales and multi-sales.
• Consistently deliver appropriate selling models and confidently sell the product by articulating features, advantages, and benefits to meet consumer needs.
• Maintain visual merchandising standards and replenish as required.
• All Health and Safety training is followed to maintain one’s own and others’ safety at work, prioritising personal safety and that of others.
• Maintain a professional appearance in line with company guidelines on attire and showcase Clarks’ current in-season product.
• All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
• Work with integrity, honesty, and trustworthiness.
• All relevant compliance with Company Policies and legal requirements is met.
• Maintain an up-to-date development plan, complete all performance review documentation before and after formal reviews, and take action accordingly. 

What we’re looking for:

• Strong customer service and communication skills.
• Able to meet sales targets and follow selling models confidently.
• Good attention to detail with the ability to maintain store and stockroom standards.
• Reliable, honest, and able to follow cash‑handling, stock, and compliance procedures.
• Willing to learn product knowledge and use retail technology.
• Follows health & safety guidance and maintains a smart, professional appearance.
• Retail or customer-facing experience.

When applying, include

• An up‑to‑date CV
• A covering note: Briefly describe your suitability for this role.

Applications will be reviewed on receipt; shortlisted candidates will be contacted for an interview.

Benefits

• Full and Part-Time contracts
• At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core.
• We offer great training, career progression, and the chance to make your mark in a global business.

Additional information

Only shortlisted candidates will be contacted. Please ensure your CV and cover letter highlight relevant experience and passion for premium retail and customer service.

The closing date is provided as a guide only. Applications will be reviewed on an ongoing basis, and the vacancy may close early if a suitable candidate is appointed.

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.

Equal opportunities

We endeavour to ensure that employees making recruitment and selection decisions do not discriminate, and all applicants will receive fair treatment