Hours: Part-time / Flexible, 4 hours available, opportunity for more hours when the store needs them, during peak times.

About the Role:

We are looking for a motivated and confident Sales Consultant to join our team at The Fragrance Shop. This role is perfect for someone passionate about customer service and interested in sales. You will be responsible for delivering an exceptional shopping experience while driving sales and promoting our wide range of fragrances.

Key Responsibilities

• Provide outstanding customer service and create a welcoming in-store experience
• Actively engage with customers to understand their needs and recommend suitable products
• Demonstrate strong product knowledge and enthusiasm for fragrances
• Drive sales by confidently promoting products, offers, and upselling where appropriate
• Maintain store standards, including cleanliness, organisation, and visual merchandising
• Process transactions accurately using the till system
• Work towards and achieve individual and store sales targets

What We’re Looking For:

• A confident and outgoing personality
• A genuine interest in selling and achieving targets
• Strong communication and interpersonal skills
• Ability to approach and engage customers proactively
• Previous retail or sales experience is preferred but not essential
• A passion for fragrances or beauty products is a bonus
• Adaptable with a ‘can-do’ attitude
• Flexibility to include evenings and weekends. Applicants must be available to work until 9:00 pm.
• For legal reasons, applicants must be 18 years or over and resident in London.

Why Join Us?

Employee discounts on products

Opportunities for progression within the company

A supportive and energetic team environment

When applying, include:

• An up‑to‑date CV
• A covering note explaining your motivation for applying for this role and why you are the perfect candidate for this opportunity.
• When applying, please ensure your cover letter:
  Confirms that you meet the above requirements, and
  Clearly states whether you are applying for a 4‑hour contract, an 8‑hour contract, or 12-hour contract or any of the above.

Important information

• Applications will be reviewed on receipt; only shortlisted candidates will be contacted for an interview.
• Due to the volume of applications we receive, we may not be able to get back to each individual applicant.
• The closing date is provided as a guide only. The vacancy may close early if a suitable candidate is appointed.
• This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties, or responsibilities required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.

Equal opportunities

We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.