Location: Harrods Knightsbridge
Job type: Permanent
Competitive + Benefits
Posted: 09/02/2026
Deadline: 27/04/2026
Reference: RSH090226-02
Tom Ford Beauty is hiring a Mandarin‑speaking Sales Specialist at Harrods. The role involves delivering luxury, personalised service, demonstrating make‑up and fragrance products, and supporting high‑standard visual merchandising. Candidates should be fluent in Mandarin and English, confident with customers. While certification in retail sales experience is desirable, we also welcome applicants with amateur-level experience. Full or part‑time hours available, with training, commission, and product discounts provided.
“It is my desire to create the first true luxury brand of the 21st century.” —Tom Ford
If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you. We are open to full- or part-time hours for the right candidate.
Description:
- As one of our highly skilled sales associates, you will combine your creative and technical expertise and passion for people to deliver a welcoming, inspirational, and personalised in-store experience that educates and delights our customers.
- You will also enjoy working as part of a high-performing team to create impact through in-store events and to ensure the store consistently meets our high standards of visual merchandising, helping it stand out from competitors.
- If you are a dynamic self-starter looking for a progressive career opportunity, this could be the perfect role for you and the first step in your career with a leader in prestige beauty.
- While certification in retail sales experience is desirable, we also welcome applicants with amateur-level experience.
- As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development, along with a competitive remuneration and benefits package.
About You:
- Speak fluent Mandarin and English.
- A passion and energy to provide inspirational, authentic, and personalised customer service.
- An approachable, friendly with a ‘can-do’ attitude.
- Previous beauty/fragrance experience is desirable, make-up experience is required for this role.
- Confidence in speaking with customers; get to know them and understand their needs to better cater to them.
- Flexible availability across days/hours. We want all of our team members to have a good work-life balance. Please discuss your availability further with the hiring manager before/during the interview.
- Proof of right to live and work in the country.
Qualifications:
- While a qualification in retail sales experience is preferred, we welcome applicants with amateur-level experience who can demonstrate a high level of creative and technical expertise.
- All applicants must demonstrate the ability to provide inspirational, authentic, and personalised customer service.
- Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment.
- Previous experience with retail point⁃of⁃sale software.
- Applicants must be able to provide proof of the right to live and work in the country if invited to an interview.
What will you gain from this experience:
- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
When applying, include:
- An up‑to‑date CV
- A covering note telling us about your motivation for applying for this role and why you are the perfect candidate for this opportunity.
- Right to work documents
Additional Information
Only shortlisted candidates who passed the online assessment will be contacted. Please ensure your CV and cover letter highlight relevant experience and passion for premium retail and customer service.
The closing date is provided as a guide only. Applications will be reviewed on an ongoing basis, and the vacancy may close early if a suitable candidate is appointed.
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
Equal opportunities
At Tom Ford, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
– TOM FORD Beauty&vacURL=https://careers.elcompanies.com/careers/apply?pid=1168270901474&domain=elcompanies.com&vacRef=RSH090226-02&empName=TOM FORD Beauty&vacClosing=27/04/2026"]