At Joe & The Juice, our vision is to become the first truly global people-focused Food & Beverage brand. To achieve this, we foster a culture built around our virtues and operational excellence in three key focus areas: employee engagement, guest experiences, and financial performance. Our unique company culture is the backbone of our success, thriving on our employees’ commitment to our core virtues: Positive Attitude, Inclusion, Social Ties, and Growth.

Key responsibilities

• DCWF: Ensure DCWF is executed to the highest possible standards by following the set structure and by observing operational gaps based on traffic in the store. Delegate tasks accordingly to maintain a focused and productive team and follow up on the execution with corrective and acknowledging feedback.
• Cleanliness & Standards: Oversee, delegate, and follow up on checklists in the task-monitoring system to ensure adherence with our food & bar safety principles: Pink Standard. Responsible for honest documentation and reporting any malfunctions or issues in the store.
• Juicer Training: Carry out planned Juicer training following our global training mantra: “Knowledge – Training – Practice – Validation” leading to skilled, engaged, and dedicated team members.
• Guest Experience: Lead by example, encourage, and follow up on the team to deliver exceptional guest experience through our brand behaviour principles. Furthermore, ensuring guest satisfaction by handling in-store guest feedback professionally.
• Financial Accountability: Monitor and optimize the sales performance during shifts by communicating and following up on daily commercial targets. Carry out deliveries, including reporting, and supervising general type-in culture.

KEY QUALIFICATIONS 

• Experience in a similar role
• Experience in being a part of a team of +10 employees
• Excellent interpersonal skills
• Motivated to become a people-centric leader

KEY PERFORMANCE INDICATORS

• Operational Requirements: Task-monitoring checklists completion rate
• Guest Experience: Guest feedback ratings: Myli score, App ratings
• Store Performance: Daily commercial targets, Waste registration, Employee meal type-ins, Delivery reporting

WHY WORK WITH US

• Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
• Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
• Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.

BENEFITS

• Casual dress
• Company events
• Discounted or free food
• Employee discount
• Free fitness classes
• Store discount

When applying, include:

• An up‑to‑date CV
• A covering note telling us about your motivation for applying for this role and why you are the perfect candidate for this opportunity.
• National Insurance number
• Licenses and Certificates
• Supporting Documents and URLs
• Right to work documents

_{We are a people business, and our goal is to become the first truly global people-centric food & beverage company. To achieve this, we strive to continuously develop a unique culture based on our virtues as the backbone of our company’s success: Positive Attitude, Inclusion, Social Ties, and Growth. By focusing on a high degree of Employee Engagement, we rely on our employees to adhere to and promote our virtues, leading to a strong sense of employee belonging}

Equal opportunities

By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.