Vacancies
APPLE

Specialist – APPLE

Location: West London
Job type: Temporary/Permanent
Competitive
Posted: 27/09/2026
Reference: RSH260926-03

As an Apple Channel Store Advisor, you will showcase your ambitious spirit as you play a key role in supporting the sales, merchandising and operations of an Apple Shop within a partner reseller store. By building strong relationships with the partner’s staff and influencing their advocacy for Apple, you’ll help drive product knowledge, brand awareness, and sales success. Through your influence, you will grow Apple business in the multi-branded store by providing excellent customer service, conducting product demonstrations to customers, and training partner staff while ensuring all our merchandising standards are met. In this position, your work schedule will be based on business needs and will require you to work 40 hours per week, including evenings and weekends. This is a 12 months fixed role.

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

What you will do:

  • Represent Apple within a single partner store and help customers develop relationships with our brand.
  • Share your in-depth knowledge on Apple products directly with customers, work closely with partners, and create new owners of our products.
  • Provide an amazing customer experience by showcasing our products, accessories, and services.
  • Proactively seek opportunities to expand awareness for new and existing customers.
  • Leverage your curiosity about technology and stay up to date on initiatives that impact the customer journey.
  • Ensure all Apple fixtures, product displays, and merchandising elements in the store are up to date and maintained in accordance with Apple’s standards.
  • Provide daily care and inspections in accordance with guidelines, and escalate issues for timely and effective resolution.
  • Educate customers through individual and group product demonstrations, share the latest sales promotions, and encourage adoption of the Apple platform.

What we’re looking for:

  • Passion for helping customers and partners understand how Apple technology can enrich lives.
  • Curiosity for continuous learning and eagerness to share knowledge with others.
  • Outstanding customer focus.
  • Excellent communication skills.
  • Ability to educate and inspire others.
  • Solid relationship-building skills with the ability to become a trusted business partner at a single point of sale.
  • Fluency in English.
  • High level of integrity, trust, and accountability.
  • Strong self-motivation and ability to work independently in a fast-paced, constantly changing environment.
  • Effective time management, including the ability to multitask, organise, and prioritise tasks.
  • Ambition to drive sales results and recommend Apple solutions is desirable.
  • Background in direct sales or solution-based selling is a plus.

When applying, include

  • An up‑to‑date CV
  • A covering note: Briefly describe your suitability for this role.

Additional information

Only shortlisted candidates will be contacted. Please ensure your CV and cover letter highlight relevant experience and passion for premium retail and customer service.

The closing date is provided as a guide only. Applications will be reviewed on an ongoing basis, and the vacancy may close early if a suitable candidate is appointed.

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.

Equal opportunities

At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law.

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