Phase Eight is a London-based brand dedicated to dressing women of all ages, for all occasions, in fashionable and versatile clothing.

A first-class shopping experience starts with our in-store Style Advisors

• As a Style Advisor, we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned.  Reporting to the Store Manager, you will need to stay up to speed on the latest styles and be the driving force behind in-store service, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether it be daywear, workwear, or wedding wear!), and you will strive to achieve commercial objectives by finding the best style solutions for our customers.
• Key accountabilities and KPIs include:
• Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities
• Delivering an inspirational picture of the TFG vision in-store to drive store performance by maintaining a high awareness of visual merchandising principles
• Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention, whilst anticipating future opportunities to keep our customers engaged
• Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination

About You:

As a Style Advisor, you will receive full training and ongoing support from the start to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis, and able to balance shifting priorities in the store. You will engage with excellent communication skills and flourish in a customer-facing environment while sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in-store.

When applying, include:

• An up‑to‑date CV
• A covering note explaining your motivation for applying for this role and why you are the perfect candidate for this opportunity.
• Licenses and Certificates (optional)
• Supporting Documents and URLs (optional)

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Equal opportunities

At TFG London and across all our brands, we are committed to creating an inclusive culture that welcomes, develops, and celebrates a diversity of backgrounds, experiences, cultural references, ideas, and opinions within our business.