Boux Avenue is the cool, young, London-based lingerie, nightwear and swimwear brand, with 27 stores across the UK and a thriving e-commerce business at www.bouxavenue.com. Founded in April 2011, the brand describes its core aesthetic as a blend of the sweet and the sexy, with its bi-annual collections designed by their in-house team.  Pitched as an ‘accessible luxury’ brand, Boux Avenue’s reputation is built not only on the femininity of its products, but also on their quality, comfort, and fit, backed by a free, expert bra-fitting service in all its stores.  

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

As a Team Manager you will:

• Maximise sales through the delivery of excellent selling & service
• Support the Store Manager to recruit, develop & motivate the team using effective management skills & behaviours
• Display a passion in the brand by being an ambassador for the brand & inspire others within the team to deliver the same
• Follow up and maintain all management controls that are in place, including stock, security, admin, cost control, H&S and shrinkage at all times
• Introduce new promotions, Loyalty scheme and bra fit enthusiastically to colleagues and customers
• Give effective and timely feedback to colleagues on achievement of goals, targets and objectives and ensure colleagues are aware of forthcoming expectations in terms of goals, targets and objectives
• Demonstrate and establish the highest levels of customer service by coaching colleagues to deliver the Boux Avenue Shopping experience consistently
• Support the Store Manager to drive and deliver Balanced Score Card objectives
• Carry out regular comp shops.

What are we looking for in you?

• Proven experience within retail management – supervisor level or above
• Passion and enthusiasm for the Boux brand and the ability to become an ambassador for the brand & inspire others within the team to deliver the same
• Experience within a fast-paced multi-tasking environment
• Experience delivering exceptional customer service
• Ability to motivate the team and utilise their different qualities to enhance the overall effectiveness of the team
• Ability to effectively schedule and overcome obstacles and adjust plans as necessary, ensuring the right people are in the right place at the right time
• Ability to react quickly to change and implement it positively
• Clear, strong communication skills

What we offer

• Generous Holiday Allowance
• Company Pension
• Great Discounts across Boux Avenue, Ryman and Robert Dyas brands
• Fun working environment with regular social events
  
  
  

Closing Date Information

• The closing date is provided as a guide only. We review applications on an ongoing basis, and the vacancy may close early if we appoint a suitable candidate.
• Applications will be reviewed on receipt; only shortlisted candidates will be contacted for an interview.

Equal opportunities

BOUX AVENUE recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants.