Goals is the premier five-a-side football centre operator in the UK, offering state-of-the-art facilities throughout the country. We pride ourselves on exceeding customer expectations in levels of service delivery and the quality of our facilities.

Goals currently have a vacancy available which covers the two roles below:

• Bar Staff – We need someone who can handle the rush of a busy environment, has a smart appearance, and has a positive, sales- and service-driven attitude. We are looking for someone who can build rapport with customers, encouraging them to stay longer and come back. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post-match pint; we want to deliver the highest standards in a professional and efficient manner. As Bar work is included, we require applicants to be 18+
• Receptionist – A Receptionist who will complement our existing dynamic and motivated Reception team. As this position is Front of House, you will need a very outgoing personality and the ability to work under pressure. Key skills that would benefit an applicant include computer literacy, cash handling, face-to-face enquiry handling, and excellent telephone sales skills.
• As part of our service requirement, both roles will be expected to work shifts that will include evenings and weekends.

Benefits

• Birthday Holiday (after 2 years’ service)
• Paid breaks
• Enhanced Pension Scheme
• Employee assistance program
• Bonus scheme
• Team incentives
• 40% Staff Discount on F&B (alcohol not permitted)
• 50% Discount on Goals KPs (child or grandchild only, basic package)
• Free individual pitch hire (max twice per week)
• Annual events
• Uniform
• Stream
• Discount Club

When applying, include

• An up‑to‑date CV
• A covering note: Briefly describe your suitability for this role.

Additional information

Only shortlisted candidates will be contacted. Please ensure your CV and cover letter highlight relevant experience and passion for premium retail and customer service.

The closing date is provided as a guide only. Applications will be reviewed on an ongoing basis, and the vacancy may close early if a suitable candidate is appointed.

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties, or responsibilities required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.

Equal opportunities

GOALS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, equitable work environment for all employees. All employment decisions at GOALS are based on business needs, job requirements, and individual merit, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.